Privacy Policy

How Next Movement collects, uses, protects, and returns your data — explained without the usual legalese.

Last updated: January 15, 2024

Encrypted by default

Industry-standard encryption around every byte of move data we hold.

Never sold to third parties

Your data only serves to deliver your move — never resold or shared for profit.

Yours to access and delete

Access, correct, export, or delete your data on request — at any time.

§01

Information We Collect

We collect information that you provide directly to us when booking our services:

Contact Information

Name, email address, phone number, and mailing addresses.

Moving Details

Pickup and delivery addresses, moving date, inventory of items, special requirements.

Payment Information

Credit card details are processed securely through Stripe and are never stored on our servers.

Usage Data

Information about how you interact with our website, including IP address, browser type, and pages visited.

§02

How We Use Your Information

We use the information we collect to:

Process and manage your moving booking
Communicate with you about your move, including confirmations and updates
Provide customer support and respond to inquiries
Send promotional communications (with your consent)
Improve our services and website experience

§04

Data Security

We implement layered security measures to protect your personal information and maintain your trust:

SSL/TLS encryption for all data transmission between your browser and our servers
Secure online payments processed by Stripe, a PCI-compliant payment platform, so your full card details never touch our servers
Bot and abuse protection on key forms using Google reCAPTCHA, plus regular security reviews and updates

§05

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are typically retained for 7 years for tax and legal purposes.

§06

Your Rights

You have the right to:

Access the personal information we hold about you

Request correction of inaccurate information

Request deletion of your personal information

Opt out of marketing communications at any time

§07

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze website traffic, and for marketing purposes. You can control cookie preferences through our consent banner or your browser settings.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Information We Collect

We collect information that you provide directly to us when booking our services: